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#Finale printmusic upgrade install#
#Finale printmusic upgrade drivers#
#Finale printmusic upgrade windows#

If not, select it and then restart PrintMusic. In PrintMusic, choose MIDI > Device Setup > Audio Setup and verify that the correct device is selected for output.If you are still receiving this error after updating PrintMusic's configuration settings, there are additional steps you can take: Change the "ASIOEnabled" and "MMEEnabled" values from 1 to 0 so the list looks like this.Type the following directory into the Run window: %appdata%\MakeMusic\Finale PrintMusic 2014.Close any open programs, including PrintMusic.Find the file named AudioDeviceErrors.log and attach it to your ticket.

#Finale printmusic upgrade windows#

Hold down the Windows key on your keyboard and press the letter R to open the Run dialog box.

If the issue persists, please contact customer support for further assistance. When contacting support, please include a copy of your audio engine error log:Īudio Device Errors Log (These steps do not apply to Finale 2014.5 and can be skipped): Verify that your speakers or headphones are plugged in and functioning.

Some computers require a device (such as speakers or headphones) to be plugged in before Finale can recognize the sound card correctly.

If not, select it and then restart Finale.

In Finale, choose MIDI/Audio > Device Setup > Audio Setup and verify that the correct device is selected for output.

#Finale printmusic upgrade drivers#

Ensure that the drivers for your audio devices are up to date.If you are still receiving this error after updating Finale's configuration settings, there are additional steps you can take: then save the file ( File > Save)(step 7 depicted below). Change the "ASIOEnabled" and "WASAPIEnabled" values from 1 to 0 so the list looks like this.It should be close to the bottom and look like this. It should open in a text editor like Notepad. In the folder that appears you will see a file called "FINMIDI.INI" (possibly just called "FINMIDI") double-click it to open it.%appdata%\MakeMusic\Finale (for the latest version of Finale just use "Finale"). Type the following directory into the Run window.Hold down the Windows key on your computer keyboard and press the letter R at the same time to launch the Run window.Close any open programs, including Finale.If you are using Windows and the preceding steps did not resolve the issue, please choose the version of your notation product below and utilize the instructions therein to configure Finale (or PrintMusic) to utilize DirectSound only, the commonly recommended Audio Device API for use with our notation products. After relaunching, Finale should connect with the audio setup properly. You will be warned that Finale will need to be restarted, confirm this message and restart the program after it closes.

If the Reset ReWire option is available, select this. If you are using a DAW application in the same computer as Finale, the first step to take is to check if ReWire Mode is the cause of the issue. In some cases, DAW (Digital Audio Workstation) host software, Like Cubase or Logic for example, can inadvertently trigger ReWire Mode in Finale and cause this error message to appear.

#Finale printmusic upgrade install#

It is characterized by an error message stating "Error 7: Audio engine failed to load", by the playback cursor appearing and staying at the beginning of the first measure of the piece, or Finale hanging on startup/editing audio devices.įirst, if you are using Finale (not PrintMusic) please be sure to install the latest update for your version, launch Finale and choose Help > Check for Update (Windows) or Finale > Check for Update (Mac). This error means that Finale (or PrintMusic) is unable to adequately initialize the audio hardware on your computer.